Southwest Airlines is facing tough decisions in order to restore profits and address demands from activist investor Elliott Investment Management. Chief Operating Officer Andrew Watterson recently addressed employees in a video message, warning them of impending changes to flight routes and schedules aimed at increasing revenue.

Watterson expressed regret for any potential impact on individual employees, but did not provide specific details on the planned moves. The airline is grappling with challenges stemming from the COVID-19 pandemic, compounded by Boeing’s delivery delays and industry-wide overcapacity in the domestic market.

To attract premium travelers and improve profitability, Southwest is considering offering assigned and extra-legroom seats, as well as introducing overnight flights. Investors will receive a comprehensive presentation on these initiatives on September 26.

Despite Southwest’s efforts to revamp its board, Elliott Investment Management, which holds a 10% stake in the company, is still pushing for a leadership change. The investor has expressed a desire to replace CEO Robert Jordan, further complicating the airline’s strategic direction.

As Southwest navigates these turbulent waters, it remains committed to finding a path towards sustainable growth and financial stability. Stay tuned for updates on the airline’s progress in the coming months.