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American Focus > Blog > Tech and Science > 5 Surprising Truths About How AI Chatbots Actually Work : ScienceAlert
Tech and Science

5 Surprising Truths About How AI Chatbots Actually Work : ScienceAlert

Last updated: July 5, 2025 8:10 pm
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5 Surprising Truths About How AI Chatbots Actually Work : ScienceAlert
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AI chatbots have quickly become a part of our daily lives, but many of us may not fully understand how they operate. For example, did you know that ChatGPT needs to search the internet for information beyond June 2024? Understanding some surprising facts about AI chatbots can help us utilize them more effectively and responsibly.

Here are five key things to know about these innovative machines:

  1. Trained by Human Feedback
    AI chatbots undergo training in multiple stages, starting with pre-training where models predict the next word in large text datasets. This helps them develop a general understanding of language, facts, and reasoning. Human "annotators" then guide the models towards safer and more helpful responses through a process called alignment. This human intervention is crucial in shaping AI behavior and ensuring that chatbots provide accurate and ethical information.

  2. Token-Based Learning
    Unlike humans who learn language through words, AI chatbots rely on smaller units called tokens. These tokens can be words, subwords, or even obscure character sequences. While tokenization follows logical patterns, it can sometimes lead to unexpected splits, showcasing how AI chatbots interpret language.

  3. Knowledge Cut-Off
    AI chatbots have a knowledge cut-off point, meaning they do not continuously update themselves. This can result in outdated information and a lack of awareness of recent events or discoveries. For example, ChatGPT’s current knowledge is limited to events up to June 2024, requiring it to perform web searches for up-to-date information beyond that date.

  4. Tendency to Hallucinate
    AI chatbots can sometimes "hallucinate," generating false or nonsensical claims based on patterns rather than verified facts. While improvements like fact-checking tools and prompts help reduce these errors, they cannot completely eliminate them. Users should treat AI-generated information as a starting point and not unquestionable truth.

  5. Use of Calculators for Reasoning
    AI chatbots now incorporate reasoning capabilities, allowing them to solve complex problems step by step. This "chain of thought" reasoning involves using a built-in calculator for precise arithmetic calculations. By combining internal reasoning with the calculator, AI chatbots can enhance reliability in complex tasks.

    In conclusion, understanding these key aspects of AI chatbots can help us make better use of these tools in our daily interactions. By recognizing their limitations and capabilities, we can leverage AI chatbots effectively while also being mindful of their reliance on human feedback and continual updates.

See also  WhatsApp Gets a Major New Feature - Here's How to Use Lists
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