VoiceRun: Revolutionizing AI Voice Agents
Nicholas Leonard and Derek Caneja had a vision to create AI voice agents, but they encountered design flaws in many existing products. They noticed that some voice agents were being built using no-code tools, resulting in fast production but low-quality products. On the other hand, some companies spent months developing specialized tools for their voice agents. Recognizing the need for an alternative, Leonard and Caneja founded VoiceRun, a platform designed to empower developers and coding assistants to launch and scale voice agents efficiently.
VoiceRun stands out from other platforms by allowing users to code the behavior of their voice agents, offering greater flexibility in product creation. Leonard emphasized that coding agents excel in code compared to visual interfaces, as coding provides a more robust and customizable approach. With visual interfaces, there are limitations in configuration options, making tasks like integrating different dialects challenging. However, coding allows for seamless implementation of diverse features, catering to specific user needs.
In addition to coding capabilities, VoiceRun enables users to conduct A/B testing and deploy voice agents instantly with just one click. Targeted towards enterprise developers, VoiceRun assists companies in incorporating AI into customer services and launching voice-based products. For instance, the platform has collaborated with a restaurant-tech company to introduce an AI phone concierge for food reservations.
Recently, VoiceRun secured a $5.5 million seed round led by Flybridge Capital, underscoring its potential in the competitive AI agent market. Leonard acknowledges the diverse landscape, with no-code voice builders offering quick demos and sophisticated tools providing maximum control. Positioned between these extremes, VoiceRun offers global voice infrastructure, an evaluation-driven lifecycle, and empowers developers to oversee coding agent development comprehensively.
Leonard envisions VoiceRun as a catalyst for reshaping customer perceptions of automated voices, aiming to enhance user trust and comfort with voice automation. Despite a preference for human interaction in customer service, Leonard believes that VoiceRun can bridge the gap by refining voice agent technology and elevating customer experiences. Just as the assembly line revolutionized vehicle production, VoiceRun aspires to be the factory for ubiquitous voice agents, driving innovation and accessibility in the voice technology landscape.
