Samsung has responded to complaints about the Galaxy S26 Ultra Privacy Display, addressing concerns raised by users and experts. Tech Advisor reported that some users, including prominent phone expert Ice Universe, noticed a decrease in screen clarity compared to the S25 Ultra.
The Privacy Display technology utilizes narrow and wide pixels, with Samsung explaining that photographic artifacts may result in a moiré effect rather than addressing actual screen clarity issues. Despite changes in pixel density, testing showed no eye strain, although individual experiences may vary. Samsung recommends that users test the feature in-store before making a purchase.
The Privacy Display feature led to a drop in brightness, prompting criticism from users and experts. Ice Universe and Tarun Vats pointed out that on-screen text appeared less sharp than on the previous model, causing discomfort when reading. Samsung responded by stating that close-up photos of the display may show a grid-like pattern due to moiré effects, but this does not address the overall screen clarity concerns.
The adjustment to sub-pixel rendering in the Privacy Display technology is believed to be the root cause of the issue. The feature combines narrow and wide pixels, with the wide pixels dimmed or turned off to create a privacy effect. Testing by GSMA and MKBHD revealed compromised pixel density with the feature enabled, but no eye strain was reported.
Samsung maintains that the changes made to optimize the Privacy Display do not affect viewing comfort. However, individual experiences with the technology may vary, similar to how some people may experience discomfort when viewing 3D content. It is recommended to try the feature in-store before purchasing the Galaxy S26 Ultra to determine if it meets your preferences.
Overall, while the Privacy Display feature has its drawbacks, it was inevitable given the nature of the technology. If users experience discomfort or eye strain that cannot be adjusted to over time, Samsung suggests exploring alternative options. Testing the feature in-store and assessing personal preferences is crucial before making a decision to purchase the Galaxy S26 Ultra.
