CrowdStrike Holdings Inc. has issued a weaker-than-expected earnings forecast, disappointing investors who have been eagerly awaiting signs of recovery from a recent flawed update that caused widespread computer crashes. The cybersecurity company announced that adjusted earnings for the fiscal fourth quarter are expected to be between 84 cents and 86 cents per share, slightly below analysts’ expectations of 87 cents per share. Following this announcement, shares of CrowdStrike fell approximately 5% in extended trading.
This report marks the company’s second since the flawed update that crashed millions of devices operating on Microsoft Corp.’s Windows systems back in July. The incident caused disruptions across various industries, including air travel, banks, and healthcare. Despite this setback, CrowdStrike managed to exceed Wall Street’s expectations in terms of third-quarter revenue, which totaled $1.01 billion. Additionally, profit, excluding certain items, was reported at 93 cents per share, surpassing the average estimate of 81 cents.
In a positive turn of events, CrowdStrike raised its revenue guidance for the full fiscal year to $3.92 billion to $3.93 billion, higher than the expected $3.9 billion. The company also achieved a significant milestone by surpassing $4 billion in ending annual recurring revenue as of October 31, making it “the fastest and only pure-play cybersecurity software company to reach this reported milestone,” according to CEO George Kurtz.
However, the fallout from the flawed update continues to linger, with Delta Airlines suffering significant operational disruptions and at least $500 million in out-of-pocket losses as a result. Delta filed a lawsuit against CrowdStrike in October, alleging that the cybersecurity company was responsible for the outage. CrowdStrike, in turn, shifted blame to Delta’s “failure to update its antiquated IT infrastructure.”
During a call with investors, CEO George Kurtz emphasized the company’s response to the incident, stating, “Following this summer’s incident, as a company, we were tested. We responded with speed, care, and resolve, and we focused on becoming even better.”
In conclusion, while CrowdStrike has made strides in recovering from the fallout of the flawed update, challenges remain as the company continues to navigate the aftermath. Investors will be closely monitoring CrowdStrike’s performance in the coming quarters to assess its resilience and growth potential in the cybersecurity market.