• New peer support services have commenced at Christchurch Hospital’s Emergency Department
• These services aim to provide comfort to patients in mental distress and help them connect with community resources.
• The Minister of Mental Health clarifies that this initiative is not related to changes in police’s mental health response in EDs.
Recently launched peer support services at Christchurch Hospital’s emergency department are making a significant difference to patients facing mental health challenges. The specialized team, all of whom have personally experienced mental health distress, offer support and guidance to individuals in crisis situations, helping them access vital community services.
Christchurch joins Middlemore, Auckland City, and Wellington Hospitals in offering this peer support service, with plans to introduce it in more locations. The service in Christchurch is provided by Odyssey House, Stepping Stones Trust, and Purapura Whetu.
Waiatamai Tamehana, a key figure in the project, expressed her desire to assist those who have endured similar struggles. “I’ve been through the ED pathway myself a couple of decades ago, so it is rewarding to work with our team members who have also navigated this ED during challenging times and are now supporting others,” she shared.
Dr. Annie Southern, another project leader, emphasized that the peer support workers do not conduct assessments or provide clinical services. Instead, they offer the kind of support that friends or family members would, along with valuable knowledge of available community resources.
The team aims to help individuals in emotional distress, those struggling with addictions, and those unable to regulate overwhelming emotions independently.
Mental Health Minister Matt Doocey highlighted that the peer support service complements the government’s efforts to enhance emergency mental health crisis responses. The service will function as a pilot for one year, operating from around 4pm to 8pm, five days a week.
The introduction of peer support services at Christchurch Hospital’s emergency department signifies a positive step towards providing holistic care to individuals in mental distress, bridging the gap in accessing community support resources.
