Canary Raises $80 Million in Series D Funding Led by Brighton Park Capital
Canary, the innovative hotel guest management platform, has announced the successful raise of an $80 million Series D funding round led by Brighton Park Capital. This latest investment brings the total funding raised by the company to nearly $180 million since its inception in 2018 by co-founders Harman Singh Narula and SJ Sawhney.
Harman Singh Narula highlighted the challenges faced by the hospitality industry, stating, “Running a hotel is increasingly complex, with evolving guest expectations and staffing shortages. We recognized the need for modern technology solutions to help hoteliers enhance the guest experience, increase profitability, and streamline operations.”
Canary offers a comprehensive product suite that covers every aspect of the guest journey, from booking to departure. The platform enables hotel guests to check in via mobile devices or communicate with the front desk through text messages. Leveraging AI technology, Canary provides personalized guest services through voice, web, and text interactions, ensuring instant responses and a customized experience for each hotel.
With a client base of 20,000 hotels across over 100 countries, Canary’s services have been utilized by renowned hospitality brands such as Rosewood Hotels, Marriott, Best Western, and Wyndham. While the company faces competition from other management software providers like Cloudbeds and Revinate, Canary’s focus on innovation and personalized guest experiences sets it apart in the market.
Despite not actively seeking funding, Singh Narula described the Series D round as opportunistic, bringing in strategic partners who share the company’s vision and values. Investors including Y Combinator, Insight Partners, and Fidelity also participated in the funding round, which will be used to fuel Canary’s growth and expand its team.
Looking ahead, Singh Narula emphasized the importance of travel in connecting people with the world and expressed confidence in Canary’s role in enhancing travel experiences. He stated, “We believe Canary has an important role to play in making those experiences more personal, more memorable, and more meaningful.”
This article’s headline was updated to include the lead investor, Brighton Park Capital.
