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American Focus > Blog > Health and Wellness > A New Study Shows How Gen AI May Transform Access To Mental Health Services
Health and Wellness

A New Study Shows How Gen AI May Transform Access To Mental Health Services

Last updated: April 29, 2025 5:33 am
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A New Study Shows How Gen AI May Transform Access To Mental Health Services
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AI’s Potential to Transform Mental Health Services

A recent study published in the New England Journal of Medicine, AI Edition, highlights the promising role of generative AI applications in mental health treatments. Researchers from Dartmouth College conducted a randomized controlled trial using a Gen AI powered chatbot called Therabot to provide mental health treatment.

The study included over 200 adults diagnosed with major depressive disorder (MDD), generalized anxiety disorder (GAD), or at high risk for feeding and eating disorders. Participants were divided into groups with access to Therabot or a control group without access. The results showed significant reductions in symptoms for users of the chatbot compared to the control group, and patients reported a comparable therapeutic relationship with Therabot as they would with a human therapist.

This success reflects the growing trend of using generative AI in mental health applications. Studies suggest that advanced AI models can aid in diagnosing mental health conditions and provide additional support alongside human clinicians.

Access to mental health services is crucial in today’s healthcare landscape, with a significant portion of individuals reporting difficulty in obtaining the services they need. Technology companies are stepping up to provide innovative solutions, such as meditation and wellness apps like Calm and Headspace, which promote mental well-being.

With advancements in natural language processing, AI systems can engage in human-like conversations with users, making them more comfortable and potentially increasing accessibility to mental health services globally. As this technology continues to evolve, it holds great promise for improving mental health outcomes worldwide.

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