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American Focus > Blog > Tech and Science > AI copilots cut false positives and burnout in overworked SOCs
Tech and Science

AI copilots cut false positives and burnout in overworked SOCs

Last updated: March 29, 2025 3:07 am
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AI copilots cut false positives and burnout in overworked SOCs
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AI-powered security copilots are revolutionizing the way security operations centers (SOCs) operate, with false positive rates dropping by up to 70% and over 40 hours of manual triage saved each week. These agentic AI systems go beyond chat interfaces to provide real-time remediation, automated policy enforcement, and integrated triage across cloud, endpoint, and network domains. Integrated within SIEM, SOAR, and XDR pipelines, these copilots are enhancing SOC accuracy, efficiency, and response times.

Microsoft has recently launched six new Security Copilot agents for various security functions, alongside partner-built agents. These copilots are making a significant impact on SOC performance, with mean-time-to-restore improving by 20% or more and threat detection times decreasing by at least 30%. KPMG reports a 43% increase in triage accuracy among junior analysts when copilots are utilized.

Many SOC analysts express frustration with the manual triage process and the overwhelming number of alerts they have to interpret. Swivel chair integration, where analysts have to navigate between multiple systems, leads to burnout and inefficiencies. More than 70% of SOC analysts report feeling burnt out, with a majority stating that half of their work could be automated. The need to leverage AI to automate routine tasks and reduce repetitive work is becoming essential to alleviate analyst burnout.

AI security copilots are becoming indispensable tools for organizations looking to enhance their SOC efficiency and staff retention. Rather than replacing human analysts, these copilots augment their skills and enable them to focus on complex threats. By automating alert triage, routine responses, and low-fidelity alerts, AI copilots allow analysts to tackle the toughest security issues.

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The goal of AI security copilots is to turn massive amounts of real-time telemetry data into actionable insights. By separating high-fidelity incidents from noise, these copilots enable SOC teams to respond more effectively to threats. Platforms like CrowdStrike’s Charlotte AI and SentinelOne’s Purple AI autonomously triage and remediate threats, saving teams significant manual work hours.

Leading AI security copilots are accelerating triage, de-duplicating alerts, enforcing policies, correlating cross-domain data, validating exposures, enabling natural language interactions with SIEM, and reducing identity risks. These copilots integrate with various telemetry sources to enhance SOC workflows and deliver value across different security use cases.

In conclusion, AI security copilots are not meant to replace human analysts but to amplify and scale their expertise. By automating routine tasks and providing contextual insights, these copilots empower SOC teams to focus on strategic security initiatives. Collaborating with AI copilots is the future of cybersecurity, where human professionals work alongside intelligent systems to enhance overall security posture.

TAGGED:burnoutcopilotscutFalseOverworkedpositivesSOCs
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