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American Focus > Blog > Economy > Brands target AI chatbots as users switch from Google search
Economy

Brands target AI chatbots as users switch from Google search

Last updated: April 26, 2025 9:40 pm
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Brands target AI chatbots as users switch from Google search
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In today’s digital age, staying ahead of the curve is crucial for businesses looking to maximize their online presence. As artificial intelligence continues to revolutionize the way we search for information, advertising groups and tech start-ups are scrambling to find innovative ways to help brands optimize their visibility on AI-powered platforms.

The emergence of AI chatbots like OpenAI’s ChatGPT, Anthropic’s Claude, and Google’s Overviews feature has ushered in a new era of “search engine optimization”. Companies such as Profound and Brandtech have developed sophisticated software to monitor how frequently brands are surfaced by these AI services. Brands like Ramp, Indeed, and Chivas Brothers have already adopted this technology in hopes of reaching millions of users who rely on generative AI products for their online searches.

According to Jack Smyth, a partner at Brandtech, this new approach goes beyond traditional SEO practices. It’s about recognizing large language models as the ultimate influencers. These tools can predict an AI model’s sentiment towards brands by analyzing text prompts fed to chatbots. This data is then used to create a ranking of brands, enabling agencies to advise on how to ensure their clients are mentioned by these models.

As AI becomes more prevalent in marketing, agencies are seizing the opportunity to offer new services to brands. Research from Bain reveals that 80% of consumers now rely on AI-generated results for a significant portion of their searches, leading to a decline in organic web traffic. This shift poses a challenge for traditional SEO strategies, but companies like Profound and Brandtech are stepping up to help brands adapt to this new landscape.

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Despite the rise of AI chatbots, Google’s parent company Alphabet reported a strong growth in its core search and advertising business in the first quarter of the year. This signals that traditional search engines are still holding their ground, but the competition from AI-powered platforms is undeniable.

Brandtech’s ‘Share of Model’ product and Profound’s data analytics platform offer brands valuable insights into their performance in AI searches. These tools help brands track common queries related to their industry and optimize their online content to better align with AI search algorithms.

In conclusion, the rise of AI chatbots is reshaping the digital marketing landscape, and brands need to adapt to stay relevant. By leveraging innovative tools and strategies from companies like Profound and Brandtech, businesses can position themselves for success in the age of AI-driven search.

TAGGED:BrandschatbotsGoogleSearchswitchTargetUsers
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