Google Chromecast Users Experience Connectivity Issues
According to Android Authority, Google’s popular streaming device, Chromecast, has been facing connectivity problems in the past week. The affected devices include the 2nd-gen Chromecasts and Chromecast Audio, with many Reddit users reporting that they are unable to cast to these devices.
Google has acknowledged the issue and announced on Thursday, March 13th, that a fix is in progress and will be rolled out over the next few days. Users are advised to ensure that their devices are connected to Wi-Fi to receive the update. In the meantime, Google is cautioning users against factory resetting their Chromecast devices.
Unfortunately, this warning comes after many users had already followed Google’s troubleshooting guide, which suggested a factory reset as a potential solution. Despite Google phasing out Chromecast in certain regions like the UK and the US, the streaming device should continue to function for some time.
Based on the timeline of updates ending for the 1st-gen Chromecast, it is estimated that support for the 2nd-gen Chromecast may cease later this year. However, Google has clarified that the current connectivity issues are not related to this phase-out. Users can expect ongoing software and security updates, with Google updating its help pages if there are any changes in support.
This article was originally published on our sister site M3 and has been translated and adapted from Swedish. For more information and updates on the Chromecast connectivity problems, stay tuned for further announcements from Google.
