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American Focus > Blog > Health and Wellness > CVS Reports Big Loss On Devalued Oak Street Clinics But Aetna Costs Are Stable
Health and Wellness

CVS Reports Big Loss On Devalued Oak Street Clinics But Aetna Costs Are Stable

Last updated: October 29, 2025 4:40 am
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CVS Health, a leading healthcare company, recently reported a $4 billion third-quarter loss due to the reduced value of its Oak Street Health primary care facilities. Despite this setback, the company is making progress in managing health costs that have impacted its Aetna health insurance business.

The impairment charge of nearly $6 billion related to the lower value of the Oak Street business led to the loss, but CVS has raised its adjusted earnings per share guidance range to $6.55 to $6.65 from $6.30 to $6.40. This improvement is attributed to the better performance of Aetna, the third-largest health insurer in the nation with over 26 million enrollees.

In the third quarter, CVS saw a drop in its health plans’ medical benefit ratio to 92.8% from 95.2% in the previous year. While this percentage is still considered high, it shows progress in managing medical costs, according to analysts.

David Joyner, the president and CEO of CVS Health, stated that the leadership team has stabilized operations and is focusing on areas where the company can succeed. He emphasized the company’s commitment to becoming America’s most trusted healthcare company and highlighted the operational and financial improvements across all businesses.

CVS reported a net loss of $3.98 billion in the third quarter, primarily due to a goodwill impairment charge related to the Health Care Delivery unit, which includes Oak Street. The company also confirmed plans to close 16 Oak Street Health Centers, representing 7% of its total senior-focused primary care locations in the U.S.

While CVS paid over $10 billion for Oak Street two years ago, the business has faced challenges that have hindered its growth. The company made strategic changes, including reducing the number of new primary care clinics it would open in the future, leading to the goodwill impairment charge.

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Despite these challenges, CVS saw an increase in revenues of nearly 8% in the third quarter, reaching a record $102.9 billion. Adjusted operating income also rose by more than 35%, driven by growth in the health care benefits segment.

Overall, CVS is making strides in improving its financial performance and operational efficiency, despite the setbacks related to Oak Street Health. The company remains focused on delivering quality healthcare services to its customers while maintaining a strong financial position.

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