The popular music streaming service Spotify is currently experiencing a major outage, affecting users in the UK and US. The issue started at 1pm BST (8am ET) on April 16, 2025, and there is no estimated time for when it will be resolved. According to reports on Downdetector, tens of thousands of users have reported problems with the service.
Spotify’s official Status account on X has acknowledged the issues and stated that they are investigating the cause. A recent update at 3:39 BST mentioned that Spotify is working to fix the outage, with no specific time frame provided. The company also clarified that the outage is not due to a security hack, dispelling any rumors of a potential breach.
A spokesperson for Spotify has informed TechRadar that they have addressed the issue with the search function and have begun rolling out an update to all users. However, the problem seems to be more widespread, as some users are unable to even load Spotify in a desktop browser, receiving an error message stating “upstream request timeout.”
If you are experiencing issues with Spotify, it is recommended to check the service status on Downdetector or follow updates from Spotify’s official Status account on X. In the meantime, some users may still be able to play downloaded music, but accessing the service through a browser may be problematic. Stay tuned for further updates on the situation as Spotify works to resolve the outage.
