Prince Harry’s wellness firm, BetterUp, is facing backlash from both staff and clients, leading to a desperate attempt to boost its business by slashing prices on counseling courses. The firm has reduced prices by 30% in a fire sale to attract new customers, as revealed by mass emails sent out to former and prospective clients.
The California-based company, where Prince Harry serves as the chief impact officer, is offering a limited-time discount to jumpstart personal growth journeys with the help of a personal coach. The move comes as the company struggles to retain its clientele amidst negative reviews and criticism from employees.
On the BetterUp website, Prince Harry is hailed as a humanitarian, military veteran, mental wellness advocate, and environmentalist. The platform highlights his dedication to various causes, including the Invictus Games, Travalyst, Sentebale, and African Parks. However, recent reports suggest that the firm’s internal culture is far from ideal, with Glassdoor reviews painting a grim picture of a toxic work environment.
Former employees have described BetterUp as a “Toxic Boys’ Club” and a “psychologically unsafe place to work,” where fear and discomfort are prevalent. Complaints about bad leadership, bullying, and a high-pressure sales culture have tarnished the company’s reputation among ex-staff members. Similarly, clients have voiced concerns about aggressive sales tactics and a lack of focus on mental health coaching.
Despite Prince Harry’s involvement and the firm’s mission to promote mental fitness and resilience, BetterUp has received low ratings on review platforms like Glassdoor and Trustpilot. Criticisms of toxic leadership, high turnover rates, and a cult-like facade have raised questions about the company’s commitment to its social mission.
As rumors swirl about Prince Harry’s personal life and his marriage to Meghan Markle, the future of BetterUp remains uncertain. With ongoing challenges in both its internal culture and external reputation, the firm faces an uphill battle to regain trust and credibility in the wellness industry.
