Vinyl Me, Please, a record club based in Denver known for reissuing high-end LPs of classic albums, recently addressed a delay in production that has left customers waiting for their purchases. The company acknowledged the frustration expressed by customers and promised more transparency in the process. They have now categorized orders as “Now Shipping,” “On Time,” or “Delayed” on an online spreadsheet to keep customers informed.
The delays were attributed to “unintended log jams” in sending projects to various printing plants, causing some orders to be delayed by up to nine months. This announcement comes after a significant shakeup at the company earlier this year, which saw the firing of CEO Cameron Schaefer and CFO Adam Block over alleged financial misconduct.
In addition to the shipping delays, Vinyl Me, Please also announced plans to end international membership plans and restrict new releases to domestic shipping. This decision has sparked complaints from members online, with some expressing frustration over delays, price increases, and the company’s alleged breach of promises regarding exclusivity for member purchases.
Former members, such as Matt Shiverdecker from Austin, Texas, have expressed disappointment in the decline of quality control and the increase in subscription prices. Many have turned to other labels in the high-end reissue market due to the perceived lack of transparency and value provided by Vinyl Me, Please.
Despite its previous reputation as a top-tier service, the recent issues have caused a tarnish on Vinyl Me, Please’s image. Members are voicing their concerns on social media and forums, highlighting the company’s shortcomings and expressing their disappointment in the direction it has taken.
Overall, the once highly-regarded service has faced criticism and backlash from its loyal customer base, leading many to seek alternatives in the competitive market of high-end reissued vinyl records.
