The shift to the streaming era is becoming more apparent as Sky announces the discontinuation of new sales for the Sky Q box on their website. This move signals a transition towards promoting other products like Sky Glass, Sky Glass Air, and Sky Stream. Existing Sky Q customers may wonder if this change signifies the phasing out of support for their current box. However, reassurances from the Sky forum page suggest that existing Sky Q boxes will still be supported.
According to a Sky Community Manager on the forum page dated December 12, 2025, existing Sky Q customers should not worry about losing support for their current box. The manager confirms that while Sky Q is no longer available for purchase online, existing customers can still manage their packages online or through the My Sky App without any changes. Additional inquiries to the Sky press office indicate that updates and software support for Sky Q will continue as usual.
For new customers interested in signing up for Sky Q, although new purchases have been removed from the website, customers can still order Sky Q by calling Sky or visiting one of their retail stores. Sky Q offers benefits such as local recordings, no lag for live sports, and the ability to record multiple shows simultaneously. On the other hand, Sky Stream and Glass offer alternative options without the need for a dish, with Stream providing flexibility through 30-day contracts and Glass offering an all-in-one TV setup for a complete entertainment system upgrade.
In conclusion, while the landscape of TV consumption is evolving towards streaming services, existing Sky Q customers can rest assured that support for their boxes will continue. New customers still have the option to acquire Sky Q through other channels, while also considering the benefits of Sky Glass and Sky Stream for their entertainment needs. This shift represents a strategic move by Sky to adapt to changing consumer preferences in the digital age.
