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American Focus > Blog > Environment > Zillow deletes climate risk data from listings after complaints it harms sales
Environment

Zillow deletes climate risk data from listings after complaints it harms sales

Last updated: December 4, 2025 2:30 am
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Zillow deletes climate risk data from listings after complaints it harms sales
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Zillow, the largest real estate listing site in the U.S., made headlines last year when it introduced a tool that allowed users to view a property’s exposure to climate risks such as wildfires, floods, extreme heat, wind, and poor air quality. The online real estate marketplace emphasized the importance of considering climate risks in home-buying decisions, as extreme weather events continue to impact the real estate market.

However, Zillow recently removed this climate index feature after facing complaints from real estate agents and some homeowners. Critics argued that the rankings seemed arbitrary, could not be challenged, and were negatively affecting property sales. The California Regional Multiple Listing Service, which provides property data to Zillow, was among those who raised concerns about the tool.

In response to the backlash, Zillow decided to delete the climate risk information from its listings. The company stated that it remains committed to helping Americans make informed decisions about properties and has included outbound links to the website of First Street, the nonprofit organization that provided the climate-risk quantifier tool to Zillow.

Matthew Eby, the founder and CEO of First Street, expressed disappointment over the removal of the climate risk information, warning that buyers are now at risk of making uninformed decisions about properties. He emphasized that accurate risk information is essential for protecting consumers and preventing financial consequences in the long run.

Eby suggested that the push to delist the First Street ratings from Zillow may be linked to the challenging real estate environment, with a lack of affordable housing and increasing climate-driven disasters impacting insurers and homebuyers. As the U.S. experiences worsening extreme weather events due to the climate crisis, the need for reliable climate risk assessment in the real estate sector becomes more critical.

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Despite the controversy surrounding the assignment of climate risks to individual properties, experts like Jesse Keenan from Tulane University believe that there is a growing recognition of the need for standardized risk assessment supported by the government. While the science of property-by-property risk assessment is limited, the importance of addressing climate risks in the real estate industry cannot be ignored.

Eby defended First Street’s methods and accuracy, highlighting that their models are based on peer-reviewed science and validated against real-world outcomes. He challenged claims of inaccuracy and emphasized the importance of evidence-based decision-making in assessing climate risks for properties.

As the debate over climate risk assessment in the real estate industry continues, the removal of the climate index feature from Zillow raises questions about how to effectively inform buyers about the potential risks associated with properties in a changing climate. Protecting consumers and ensuring transparency in property transactions remain key priorities as the impact of climate change on the real estate market becomes increasingly evident. In the world of risk management, the importance of accurate and reliable tools cannot be overstated. For years, the industry has relied on various methods to assess and mitigate risk, but with the advancements in science and technology, a new era of risk insight has emerged.

According to recent empirical validation, the new scientific tools being utilized in risk management are proving to be highly effective. In fact, they are providing better risk insight than the traditional tools that have been used in the past. This is a significant development that is reshaping the way risk is perceived and managed in various industries.

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One of the key benefits of these new scientific tools is their ability to provide a more comprehensive and accurate assessment of risk. By utilizing advanced algorithms and data analytics, these tools are able to analyze vast amounts of data and identify potential risks that may have been overlooked in the past. This level of precision and detail is crucial for businesses looking to make informed decisions and mitigate potential threats.

Furthermore, these new tools are also helping to streamline the risk management process. By automating certain tasks and processes, they are enabling organizations to save time and resources while still maintaining a high level of accuracy and reliability. This not only improves efficiency but also allows businesses to focus on other important aspects of their operations.

Overall, the empirical validation of these new scientific tools is a clear indication that they are working as designed and providing valuable insights into risk management. As technology continues to advance, it is likely that these tools will play an even greater role in helping businesses navigate the complex landscape of risk. It is an exciting time for the industry, and the future looks bright for those who are willing to embrace these innovative solutions.

TAGGED:ClimateComplaintsDatadeletesharmslistingsRiskSalesZillow
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