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American Focus > Blog > Health and Wellness > More patients are ordering lab tests online, frustrating some doctors
Health and Wellness

More patients are ordering lab tests online, frustrating some doctors

Last updated: January 9, 2026 5:05 am
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More patients are ordering lab tests online, frustrating some doctors
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A decade ago, 48-year-old Darren Sidaway faced health concerns that he felt uncomfortable discussing with his doctor. Living in Cleveland, Sidaway had struggled with weight for years and was worried about potential metabolic issues that could increase his risk of Alzheimer’s or premature death. Despite routine blood work showing normal results, he felt that there were key biomarkers not being monitored by his doctor. This led him to take matters into his own hands and order a range of lab tests through Goodlabs, a company offering direct-to-consumer lab tests without the need for a doctor’s order.

These tests delved into biomarkers such as uric acid levels and signs of immune system inflammation, revealing elevated levels in comparison to the general population. Concerned about the implications of these results, particularly in relation to Alzheimer’s risk, Sidaway began researching ways to lower these markers on his own.

Sidaway’s proactive approach to his health extended to ordering a cortisol test to investigate the fluid buildup in his eye, suspecting stress as a potential factor. While his specialist was skeptical of the test’s clinical relevance for his condition, Sidaway was determined to take control of his health and make informed decisions based on his test results.

His experience reflects a growing trend among Americans who are opting to order their own lab and genetic screening panels online, bypassing traditional medical channels and insurance guidelines. These individuals are seeking immediate insights into their health and are willing to pay hundreds of dollars for tests that may not align with conventional screening standards.

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The process typically involves customers ordering tests online, paying directly, and having samples processed at partner lab companies like Quest Diagnostics. Samples can be collected at home by a phlebotomist or shipped by customers themselves, allowing for convenience and autonomy in managing their health.

As more individuals take control of their health through direct-to-consumer testing, the healthcare landscape is evolving to accommodate this shift. While some medical professionals may be skeptical of these practices, the trend highlights the growing demand for personalized health information and the need for healthcare providers to adapt to meet the changing needs of patients like Darren Sidaway.

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