A transfer truck arrives at a DHL facility in Ludwigsfelde near Berlin, Germany, in May 2022. The company said this week it would resume shipping packages valued over $800 to individual U.S. customers.
Michael Sohn/AP
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Michael Sohn/AP
The global shipping company DHL has announced the resumption of shipping packages valued over $800 to individual U.S. consumers, following a temporary halt due to new U.S. customs rules.
In a statement on its website, DHL stated that the decision to reverse the policy was made after discussions with the Trump administration regarding recent logistical challenges in international shipping.
“This decision follows constructive dialogue between DHL and the U.S. government, who demonstrated a strong willingness to understand our operational and technical challenges, and who agreed that it was imperative to act quickly in the interest of U.S. consumers,” the company explained.
Previously, DHL cited the 10% tariffs imposed by the Trump administration as the reason for increased inspections of packages over $800 entering the U.S., leading to additional work and delays.
The company reported a surge in formal customs clearances, which required round-the-clock handling.
While business-to-consumer shipments valued over $800 were temporarily suspended, business-to-business deliveries continued without interruption.
Following discussions with federal officials, DHL announced that shipments valued between $800 and $2,500 can now enter the U.S. through Customs and Border Patrol’s “informal” entry process.
According to CBP, the formal entry process may require extensive paperwork and a bond, while informal entry is a less cumbersome process where CBP handles paperwork and customs duties calculation.
DHL mentioned that this adjustment allows for a return to normal operations, although there may still be delays as the backlog is cleared.
