Summary created by Smart Answers AI
In summary:
- According to Tech Advisor, the Samsung Galaxy S26 Ultra is experiencing major launch issues, with its Privacy Display reportedly causing eye strain, nausea, and headaches for users.
- The smartphone’s 25W wireless charging capabilities are proving challenging to utilize, as they require specific Samsung accessories, and some official cases only allow charging speeds of up to 15W.
- These hardware problems are affecting the overall user experience and could influence the market reception of this flagship device.
The launch of the Galaxy S26 Ultra is not unfolding as smoothly as Samsung anticipated, with new reports suggesting that a key feature is underperforming.
The issue lies in the S26 Ultra’s 25W wireless charging, which many users find difficult to achieve. Most Samsung Galaxy S26 Ultra owners are unable to access these higher charging speeds.
Concerns have been raised about the absence of Qi2, which seems to highlight part of the problem. For optimal 25W wireless charging, Samsung advises using a first-party magnetic wireless charger, a 45W travel adapter, and an official magnetic case to ensure proper alignment.
One Reddit post highlighted that third-party cases from popular maker Dbrand are affecting the Ultra’s wireless charging efficiency. Even some of Samsung’s own accessories don’t seem to enable the Ultra to reach full wireless speed, despite their supposed capability.
Luke Baker
Dbrand reported that using Samsung’s Silicone Magnet, Clear Magnet, Rugged Magnet, and Slim Magnet cases, they could not exceed wireless charging speeds of 15W.
The Galaxy S26 Ultra has encountered a challenging debut. Earlier reports indicated that its main feature, the Privacy Display, was causing visual discomfort for some users.
Some reports indicate that the overall brightness of the Galaxy S26 Ultra’s display has decreased, even when the Privacy Display is turned off, and it outputs at a lower resolution compared to the Galaxy S25 Ultra.
Furthermore, changes to sub-pixel rendering introduced by Samsung’s anti-shoulder-peeping technology are reportedly impacting some users’ eyesight—a claim that Samsung denies. Various Reddit threads show users complaining and returning the phone.
One user described the experience as “messing with my eyes and giving me eye strain, a bit of nausea, and tiny headaches.”
A $250 discount?
In response to these early issues, Samsung appears to be offering incentives to prevent users from returning the phone.
A conversation shared by a user on X suggests that a Samsung Customer Support representative offered $250 to the customer to keep the phone, although this offer seems to have been withdrawn.
