McDonald’s in Queens has hired a “McBouncer” to deal with rowdy teens causing chaos at their restaurant. Claudia Zanabria, a tough crew member who survived stage 3 rectal cancer, has been tasked with keeping the teens in check. The restaurant has implemented a policy banning unaccompanied minors from entering between 2 p.m. and 4 p.m., following multiple incidents of assault and disorderly conduct.
Police have been called to the McDonald’s 15 times this year, with the most serious incident involving a 24-year-old man being slapped by a stranger. Zanabria shared that the teens often flee before the police arrive, leaving a trail of destruction behind. Despite facing disrespectful behavior from the teens, she diligently enforces the new rules.
The restaurant’s proximity to a school housing 2,000 students has contributed to the ongoing issues with rowdy teens. Since the ban was implemented, Zanabria has been monitoring the main entrance while teens gather outside. She checks their mobile orders and serves them outside, or allows them inside one at a time under strict surveillance.
While some teens are unhappy with the new policy, customers have expressed relief and support for the changes. One customer mentioned feeling unsafe due to the teens’ behavior. This McDonald’s is not the only one dealing with unruly teenagers, as a similar incident occurred at a location in Flatbush.
In conclusion, the efforts to curb disruptive behavior at McDonald’s in Queens highlight the challenges faced by fast-food establishments in dealing with rowdy teens. By implementing new policies and hiring a dedicated staff member like Zanabria, the restaurant aims to create a safer environment for both customers and employees.
